Welcome to the Tracking the Wild mobile application (“the App”) and website (including all webpages, subdomains and subparts therein contained) (“the Site”) owned and operated by Tracking the Wild (Pty) Ltd, its affiliates, agents and licensors (collectively "Tracking the Wild", "we", "us" and/or "our").
If you have any questions or concerns, please do not hesitate to contact us at the “Company Information” as provided below.
You can use the Site without giving Tracking the Wild any Personal Information. However, additional services may be available to you if Tracking the Wild has certain Personal Information provided by you, such as your email address, Yahoo, Gmail, Twitter and/or Facebook account which shall be used for the purposes of your personal login details.
You do not have to give us personally identifiable information (“Personal Information”) in order to visit our Site. Personal Information shall be provided when upon downloading and use of the App. As a result of those actions, you may supply us with such information as your name, organisation, website, phone number, e-mail address and/or contact preferences. If we collect Personal Information from you, you are giving us permission to use that information for the specific purpose as set out in the App and/or the Site Terms and Conditions for which it is provided.
When you interact with the Site and/or the App, we automatically collect certain personally non-identifiable information ("Non-Personal Information"). The Non-Personal Information we collect includes without limitation, your Internet Protocol (“IP”) address, domain name of your internet service provider, your approximate geographic location, your purchase history, a record of the Site pages that you visit, the time of your visits and aggregated Personal Information that cannot be used to specifically identify you. Such information, which is collected passively using various technologies is strictly for statistical purposes and to determine the visitor traffic patterns through the Site and cannot, in and of itself, be used to specifically identify you.
In operating the Site, we use a technology called "Cookies." Cookies are small text files that provide Non-Personal Information to us regarding the visitors to our Site. Our Cookies provide additional functionality to the Site and assists in personalising your online experience. It further helps us analyse Site usage more accurately and allows us to gauge the areas that are of the most interest to our visitors.
Tracking the Wild is not in the business of selling or supplying your Personal Information to any third parties. We consider this information to be required to enable us to give effect to the various uses of the App. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Information with certain third parties without your consent, as set forth below:
Tracking the Wild may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect and defend the rights or property of Tracking the Wild, (iii) to act in urgent circumstances to protect the personal safety of users of the Site and/or the App or (iv) to protect Tracking the Wild against legal liability.
As Non-Personal Information cannot be used to personally identify you, Tracking the Wild may disclose, transfer or share Non-Personal Information for any lawful purpose. Non-Personal Information relating to the animal population and population dynamics will from time to time be provided to the Animal Demography Unit, a research unit of the University of Cape Town, the Endangered Wildlife Trust and other research or scientific organizations which they may use for statistical purposes.
Tracking the Wild has put in place certain measures to ensure the security of the Personal Information we collect and to secure the correct use thereof and in doing so makes use of the hosting services of Hetzner (Pty) Ltd (“Hetzner”). The security measures include internal reviews of our data collection, storage and processing practices and security measures. Tracking the Wild takes reasonable steps to ensure the reliability of our own staff and ensure that any person who processes information on our behalf reaches the same high standards that we set ourselves and limit their access to your Personal Information to what is necessary in order for them to perform their responsibilities. These individuals are bound by confidentiality obligations. All transaction information are stored on secure computers located in locked data centres to which only selected employees have access. If any account abuse is detected and identified, any information which Hertzner may have available shall be forwarded to you by Tracking the Wild should you wish to conduct any further investigations. We will ask for your express permission before we use your Personal Information for any purpose not disclosed above.
Tracking the Wild takes what it believes to be reasonable steps to protect the Personal Information provided via the Site and/or the App from loss, misuse, unauthorized access, inadvertent disclosure, alteration, and destruction. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Site and/or the App and any such transmission is at your own risk. Website maintenance on your mobile device and/or personal computer and the security thereof is your sole responsibility.
Use of the Site and/or the App and any electronic transaction concluded with Tracking the Wild are governed by the laws of the Republic of South Africa. If the user accesses this Site and/or the App from locations outside of the Republic of South Africa, that user is responsible for compliance with all local laws.
Our Site and the App may contain links to and from the websites of our advertisers and/or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please familiarise yourself with these policies before you submit any Personal Information to these websites.
Telephone: +27 21 439 5412
Postal Address: PO Box 725, Sea Point, Cape Town, 8060